Who We Are
Our website address is: https://tanejamobiles.com
Thank you for visiting Taneja Mobile. We are committed to providing premium mobile accessories and a seamless shopping experience. Please read this Privacy Policy carefully to understand how we collect, use, and protect your information while using our website and services.
What Personal Data We Collect and Why We Collect It
1. Information We Collect
When you use our website, we may collect the following information:
- Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- Payment Information
- Order History
- Device & Browser Information
This information is collected when you:
- Place an order
- Create an account
- Contact customer support
- Subscribe to updates or promotions
2.How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our products and services
- Send order updates and notifications
- Prevent fraudulent transactions
- Enhance website performance and user experience
We do not sell or rent your personal information to third parties.
3.Payment Security
All payments made on our website are processed through secure and trusted payment gateways. We do not store your complete card or banking details on our servers.
4. Cookies & Tracking
Our website may use cookies and analytics tools to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and shopping behavior
You can disable cookies through your browser settings if preferred.
5.Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Shipping and delivery
- Marketing and analytics
These providers only access information necessary to perform their services.
6.Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
7.Return & Verification Policy
For return or exchange requests, customers must provide a proper unboxing video recorded from the sealed package opening. This helps us verify claims related to damaged, missing, or incorrect products.
8.Your Rights
You may request:
- Access to your personal data
- Correction of incorrect information
- Deletion of your account information
For such requests, please contact our support team.
9.Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be reflected on this page.
10.Contact Us
If you have any questions regarding this Privacy Policy, you may contact us through our website support or official WhatsApp support channel.